Privacy policy

The Privacy Policy and the use of cookies on the website www.vix.com.pl – effective as of 22.05.2018 [updated 08.09.2023]

The website www.vix.com.pl and the website ifix.pl, cimplicity.pl, historian.pl, kalkulator-oee.pl, proficy.eu, akademia.vix.com.pl are kept by VIX Automation spółka z ograniczoną odpowiedzialnością with its registered office in Katowice, ul. Żeliwna 43, 40-852, hereinafter referred to as VIX Automation, entered into the 8th Commercial Department of the National Court Register in the District Court in Katowice under KRS number 0000247380, NIP (Tax identification number): 954-253-18-85, Regon (Business identification number): 240214146, with the share capital of PLN 150,000.00 paid up in full.

I Cookies Policy

1. What is a cookie?
Cookies are individual, small text files which are stored on the service user’s end device and are intended to use websites of the service. The files enable reading the information contained in them to be read only through the website that has created them. The Website must not have access to other files on the end device of the service user. The files do not make it possible to identify the person visiting this service.

2. The entity that publishes cookies.
The entity maintaining this service is the entity placing cookies on the end device of the website user.

3. For what purpose does the website www.vix.com.pl use cookies?
Cookies are used to:
a) adjust the service websites content to user preferences and optimise the use of the service;
b) create statistics that help to understand how users use the website, which makes it possible to better match the structure and the content itself to the needs of users;
c) measure traffic on the website using Google Analytics code (more information about cookies in Google Analytics can be found on the website http://www.google.pl/intl/pl/analytics/privacyoverview.html);
d) maintenance of the service user’s session (after logging in), thanks to which the user does not have to re-enter the login and password on each subpage of the service.

4. The following types of cookies are used as part of the website:

Cookie name	Description	Expiry date
_utma	This type of cookie is saved by the user’s browser during the first visit to the website. It is used to record how many times the user has visited the service and dates of the first and last visit. Used to determine the number of users who visit the service.	2 years
_utmb	This cookie type is used to set and continue the user session in this service. When an Internet user watches the next page of the website, Google Analytics updates the file.	30 min
_utmc	This type of cookies interacts with the _utmb file in order to agree whether to establish a new session for the user or not. This file does not have a set expiry date, so it is deleted when the browser is closed.	Expires at the end of a given session
_utmz	This type of cookie stores information about the source an Internet user has used to access the website.	6 months
PHPSESID	This type of cookie contains a unique identifier to identify the service user session.	Expires at the end of a given session
accepted_cookie	This type of cookie stores information about whether the accept button has been clicked in the field with information about the use of cookies.	1 year
hjIncludedInSample	Identifies the user during one browser session and indicates that he or she is included in the statistical sample of all recipients	expires at the end of the session
_atuvc _atuvs	Social media sharing widget which is often embedded in web sites to enable visitors to share content using a number of network creation and sharing platforms. Stores an updated number of web page share actions.	30 min. 1 year
_drip_client	It allows to save the websites visited by the user.	2 years
_gid	Saves and updates unique values for the web pages visited by the user.	1 day

5. Consent and resignation from accepting cookies.
Consent to use the cookies mechanism can be expressed by means of settings of the software installed on the User’s device. The settings for the manner of storing and sending cookies are available in the Internet browser options. Most of the browsers used accept cookies by default. The user can introduce changes in the browser settings, enabling them to resign from accepting cookies.

6. Impact of restrictions on the use of cookies on the service functionality:
VIX Automations informs that restrictions on the use of cookies may affect certain functionalities available on the service’s websites.

7. More information about cookies.
More information about cookies is available at wszystkoociasteczkach.pl. The information contained therein was prepared by the Association of Employers of the Internet Industry IAB Polska.

 

II Identity of the controller and contact

The Controller, i.e. the entity that decides how your personal data will be used, is VIX Automation spółka z ograniczoną odpowiedzialnością with its registered office in Katowice, ul. Żeliwna 43, 40-852 Katowice (hereinafter referred to as ‘VIX Automation’ or ‘the Company’ or ‘us’).

You can contact us:

– by post: ul. Żeliwna 43, 40-852 Katowice
– by phone: 32 358 20 20
– by e-mail: dane.osobowe@vix.com.pl

 

III Legal basis and purpose of the processing of personal data

Due to the fact that we provide various services within the scope of our websites, we process your personal data for various purposes, to various extent and on different legal grounds specified in the GDPR. In order to provide the most transparent information, we have grouped the information with reference to the purpose of processing your personal data:

 

(i) Personal data made available through the contact form or directly by e-mail, by phone and in person

By sending an e-mail message to us, making a telephone call, or talking personally (e.g. giving your business card) or sending a message to us via the contact form, you have provided us with personal data. Please state such data as: first name, surname, company name, e-mail address, optionally your phone number – if you prefer a telephone contact and you want us to call you – in the form on the website in the Kontakt tab. Please state the name of the company on behalf of which you contact us, thanks to which we know if your company has not contacted us in a similar case, which helps us to react more quickly to your request.

After the transfer of personal data, we are authorised to process the data provided by you:
a) to handle the notification sent by you;
b) to undertake actions related to concluding an agreement with you, if the content of the message sent shows that you request information necessary to take the decision to enter into the agreement with VIX Automation;
c) if the user is a party to the agreement with VIX Automatic – for the purpose of performing the agreement;
d) to contact you for purposes related to providing services for your employer;
e) direct marketing of products and services offered by VIX Automation;
f) in the case of another legally justified purpose of the data controller.

We will delete your data if you have been inactive for 5 years, i.e. you have not logged in on any of our websites or have not reacted to any of our marketing messages for 5 years.

(ii) Personal data: Newsletter service

By completing the newsletter subscription form at www.vix.com.pl or directly by e-mail (express consent for shipment), you have provided us with personal data (e-mail address) for us to send you cyclical newsletters.

Newsletter is a free-of-charge service consisting in informing Users about products, promotions, events and novelties in our offer through periodic sending of content selected by VIX Automation by electronic mail in the form of an e-mail.

By signing for the newsletter, you consent to sending advertising and commercial information within the meaning of the Act of 18 July 2002 on the Provision of Services by Electronic Means (Journal of Laws of 2013, item 1422) by VIX Automation by electronic means in the form of an e-mail, to the e-mail account specified in the form.

The provision of personal data by you for the purpose of sending the newsletter is voluntary and confirmed in the Double Opt-In system, which means that the subscription for the newsletter is made only after clicking the activation link. The activation link is sent automatically after notification of the wish to add your e-mail address to the VIX Automation newsletter database. Unconfirmed e-mail addresses will be deleted (on the 10th of each month)
Your data are stored and may be processed until you withdraw your consent to the newsletter.
Providing personal data by the user is voluntary, but it is necessary to receive newsletters from us.

(iii) Personal data made available through the Portal VIX Automation service

By sending us a message via the contact form on the website vita.com.pl/portal, you have provided us with personal data. Please provide such data as: first name, surname, company name, e-mail address, phone number in the form on the website. Please state the name of the company on behalf of which you contact us, thanks to which we know if your company has not contacted us in a similar case, which helps us to react more quickly to your request. The telephone number is collected in order to verify the application, which is always carried out by phone, and in case of loss of access to the portal (or the wish to reset the access password) allows for verification of the user.

If software is purchased, the portal account will be created to provide the purchased software.

The Portal VIX Automation service is provided free of charge for customers purchasing software distributed by VIX Automation, and for the ones that want to use the possibility to test it (i.e. download ISO files). The customer portal contains additional content – the First Steps Manuals and technical support documents.

Access to the service is granted for specific software that the customer has ordered (ordering the software through the Sales Department, completing the access form)

1. to students – for a period of one month, with the possibility of extending it;
2. to customers who want to use the software testing option – for a period of 3 months with the possibility of extending it;
3. to VIX Automation customers – for an indefinite period of time;
4. to Automation Systems Integrators, cooperating with VIX Automation – for an indefinite period of time.

After the transfer of personal data, we can use them:

1. to handle the notification sent by you (verify the notification and then set up the portal account with appropriate access to the portal’s resources);
2. to undertake actions related to concluding an agreement with you, if the content of the message sent shows that you request the information necessary to take the decision to enter into the agreement with VIX Automation;
3. for direct marketing of products and services offered by VIX Automation;
4. if the user is a party to the agreement with VIX Automation – for the purpose of performing the agreement;
5. to contact you for the purposes related to the provision of services for you or your employer;
6. in the case of another legally justified purpose of the data controller.

Your data are stored until the account is deleted from the Portal. We will delete your account if you have been inactive for 5 years, i.e. you have not logged into the Portal for 5 years or if you request us to do so, and in the case of test accounts, after the lapse of the period of 12 months from the end of testing.

(iv)Personal data of trainings participants

By sending us your request for training, you have provided us with your personal data

– first name(s) and surname;
– name of the workplace and position;
– e-mail address and telephone number.

The personal data provided will be processed only for the purposes of the implementation and handling the training.

We may process your personal data included in the training application also for the purpose of establishing, pursuing or defending against claims, if the claims relate to our training. For this purpose, we will process your personal data based on our legitimate interest consisting in establishing, pursuing or defending against claims in proceedings before courts or state authorities.

Your data are stored and may be processed until the expiration of any claims, with the data disclosed on the certificate being stored for a lifetime – you can always ask us to obtain a copy of the certificate.
Providing personal data by the user is necessary in order to carry out the training.

(v) Conferences and other events

Your data may be processed for the organisation of conferences and other events taking place in the ‘live’ or online form.

For this purpose, we will process the personal data provided in the registration form, such as: first name, surname, e-mail address, contact phone number, name of the company with which you work, your position. In some cases, we may ask for additional data when needed to organise an activity, hotel or insurance. You will be informed about the requirement to provide such data at registration.

Providing certain data is a prerequisite for the use of individual conferences and other events. Obligatory data are automatically marked by our system. The consequence of failure to provide such data is the lack of possibility to participate in the above-mentioned events. In addition to the data marked as obligatory, the provision of other personal data is voluntary.

Your personal data will be processed in such a situation for the period finishing at the expiry of any claims.

(vi) Marketing activities

Your data may be processed for the purpose of carrying out marketing activities such as: organisation of events and webinars, conducting competitions and promotional campaigns including discount vouchers, vouchers and other promotions.

For this purpose, we process personal data provided in the registration form, such as: first name, surname, e-mail address, contact phone number, name of the company with which you cooperate, position held. Providing some data is a condition for using individual webinars or promotional campaigns. Obligatory data are automatically marked by our system. The consequence of failure to provide such data is the lack of possibility to participate in the marketing activities indicated above. In addition to the data marked as obligatory, the provision of other personal data is voluntary.

Your personal data will be processed in such a situation for a reasonable period of time after expressing your consent or signing for an appropriate event or until your consent is withdrawn.

IV Data recipients

Your data may be transferred by the controller to the personal data processor (e-mail service provider), currently: FreshMail Sp. z o.o. with its registered office in Kraków, Al. 29 Listopada 155 c, 31-406 KRS (National Court Register number) 0000497051, as well as ClickMeeting Sp. z o.o. with its registered office in Gdańsk (postal code: 80-387), at ul. Arkońska 6/A4, KRS (National Court Register number) 0000604194 and Web To Learn sp. z o.o. KRS (National Court Register number) 0000823467, with its registered office in Kościerzyna, at ul. Przemysława 3; in order to achieve a legally justified purpose of the data controller.

Our suppliers are located mainly in Poland and in other countries of the European Economic Area (EEA), e.g. in Ireland. Some of our suppliers are located outside the EEA. In connection with the transfer of data outside the EEA, we have ensured that our suppliers provide guarantees of a high level of protection of personal data. Those guarantees result in particular from the obligation to apply the standard contractual clauses adopted by the Commission (EU). In some cases, if you have been designated as the contact person in connection with a purchased licence, your data may be made available to General Electric Company or its subsidiaries. The availability of your data is necessary to conclude an agreement between your employer and General Electric Company in terms of granting the licence. Information on data processing by General Electric Company can be found at: https://www.ge.com/privacy

 

V Instruction on Rights

• Right to withdraw your consent

Pursuant to Article 7 (3) of the GDPR, you have the right to withdraw any consent which has been granted. Withdrawal of the consent shall have effect from the moment of its withdrawal. The withdrawal of consent shall not affect the processing by us in accordance with the law prior to its withdrawal.

The withdrawal of consent does not entail any negative consequences, however, it may prevent further use of the services or functionalities which can only be provided against consent in accordance with the law.

• Right to object to data processing

Pursuant to Article 21 of the GDPR, you have the right to object to the processing of personal data if we process them based on our legitimate interest, e.g. in connection with the use of recommended products and services, marketing of our products and services, keeping statistics on the use of particular website functionalities and facilitating the use of websites, as well as conducting satisfaction surveys.

Resignation from receiving recommended products and services in the form of an e-mail, as well as resignation from receiving marketing communications concerning our products or services or our customers, will mean you object to the processing of personal data, including profiling for these purposes.

If your objection is justified and we will not have a different legal basis for the processing of personal data, we will delete the data against which the objection was raised.

• Right to erasure (‘right to be forgotten’)

Pursuant to Article 17 of the GDPR, you have the right to request the deletion of all or some of the personal data.

You have the right to request the deletion of personal data if:

1)      your consent has been withdrawn, in so far as personal data have been processed on the basis of the consent given;

2)      the personal data are no longer necessary for the purposes for which they have been collected or for which they have been processed;

3)      an effective objection to the processing of personal data has been lodged;

4)      the personal data have been unlawfully processed.

In spite of a request for deleting personal data, in connection with filing an objection or withdrawal of consent, we may retain certain personal data to the extent necessary for the purposes of establishing, pursuing or defending claims.

 

• Right to restrict data processing

Pursuant to Article 18 of the GDPR, you have the right to request restriction of personal data processing. If such a request is made, until such request is processed, it will not be possible to use certain functionalities or services related to the processing of the data covered by the request. We will not send any messages, including marketing ones.

You have the right to request restriction of the use of personal data when:

1)      the correctness of personal data has been questioned – the use of such data will be limited for the time needed to verify their correctness, but no longer than 7 days;

2)      the processing of such data is unlawful and, instead of the erasure of the data, a request to restrict their use has been received;

3)      the personal data are no longer necessary for the purposes for which they have been collected or used but are necessary for the establishment, exercise or defence of claims;

4)      objection to the use of the data has been raised – then the restriction takes place for the time necessary to verify whether the protection of interests, rights and freedoms prevails over the interests we perform by processing the personal data.

 

• Right to access data

Pursuant to Article 15 of the GDPR, you have the right to obtain confirmation of the processing of personal data from us. If the data are actually processed, you have the right to:

1)      access your personal data;

2)      obtain information on the purposes of processing, categories of personal data being processed, the recipients or categories of recipients of such data, the planned period of data storage or the criteria for determining the period, about the rights under the GDPR and on the right to lodge a complaint with the supervisory authority, source of such data, automated decision-making, including profiling and safeguards applied in connection with the transfer of such data outside the European Economic Area;

3)      obtain a copy of your personal data.

If you wish to exercise the right of access to your data, please contact the Personal Data Controller referred to in item II.

• Right to rectification

Pursuant to Article 16 of the GDPR, you have the right to request rectification of your personal data (if they are incorrect) and supplementing them (if they are incomplete).

• Right to data portability

Pursuant to Article 20 of the GDPR, you have the right to receive your personal data processed by us in an automated manner on the basis of the consent or necessity to perform the contract, and then send them to another, selected personal data controller. You may also request that personal data be sent by us directly to another controller, if technically possible.

We will send the personal data in the form of a file in csv format. The csv format is a commonly used, machine-readable format and allows the transmission of the received data to another personal data controller.

 

VI Changes to the Policy

We reserve the right to change this Policy by publishing a new Policy on this website. You will be informed of any changes or additions by posting appropriate messages on the main pages of our websites or by sending e-mail notifications.

The Policy does not limit any rights granted in accordance with the provisions of law.